If you are using an Adobe version that is not compatible with the current version of Windows, run it in compatibility mode. To do so, follow these steps:. If compatibility were the problem, Adobe would begin opening PDF as usual. If not, make sure you turn off compatibility mode before implementing the rest of the fixes on this list.
Protected Mode is a security feature introduced in Reader This is a good thing for your security, but it sometimes misinterprets files as malicious and doesn't open them correctly. As such, you can try temporarily turning off this mode to see if it's preventing the software from opening PDFs. Here's how to do it:. Of course, this will compromise your security, so it's up to you to decide if it's worth keeping off! In the presence of Potentially Unwanted Programs, some of the files of software and apps can get corrupted.
Corrupted files cause Adobe Acrobat to malfunction. The common issues are improper file saving, crashing issues, and software not properly loading all PDFs. To make sure this isn't an issue, repair Adobe Acrobat once. This will repair any corrupt files and reinstall any missing files. To repair Adobe Acrobat, follow these steps:. If the problem persists after repairing the software, check for any available updates. An outdated version of Adobe Acrobat can also lead to such a problem.
Adobe will take some time to check for updates, and you can update to the latest version if it is available. Before you reinstall the software, uninstall it and delete any of the associated system files that might still be lurking inside your computer. Remove the associated system files by going to the below address on your computer and deleting each file.
Next, you'll need to reinstall the latest Adobe version from Adobe's website. Consider switching back to Adobe Acrobat's older version if you are still having trouble even after reinstalling.
When a new version of software comes out, it often brings tons of unexpected issues. You can always revert to an older version of Adobe that isn't working correctly after an update.
But before you do that, make sure you properly uninstall it. Once you're done uninstalling Acrobat, it's time to download an older version to see if that fixes your problem. Adobe lets you roll back your copy of Acrobat, and you can use third-party websites that host some older files; however, make sure the source is legit before downloading. If nothing has worked, you can disable all background processing, update Windows or roll it back to an older version, and run a security scan to ensure that no viruses are interfering.
Even if these options do not work, you can try another reader for PDFs. Your default email client opens the email draft. Enter the recipient's email address and send. Select Webmail in the drop-down list and then select Add Gmail. Enter the password when prompted in the browser window.
Acrobat requests your permission to access your Gmail contacts, and manage drafts and send emails. Click Allow in both the permission dialog boxes, and then click Allow in the confirmation dialog. The browser prompts you to go back to Acrobat to complete the send mail workflow. Click Open Adobe Acrobat. A draft email is displayed in a new browser window. Enter the recipient's email addresses and send. Select Webmail, and then select Add Other email address you use. After the webmail is configured, click Next.
In your webmail draft, enter the recipient's emal address and send. Choose Email Accounts in the left pane of the Preferences window. Do any of the following tasks:.
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