Protect your computer by reinstalling any virus and security software that was installed before the system recovery. Create recovery media To create the recovery media now, use the following instructions. Only one set of media can be created, so if it has already been created, you cannot create another one.
Search for and open HP Recovery Manager. Click I Accept to the notification that only one set of recovery media can be made. If the size of the USB drive is larger than 32 GB, the extra size on the flash drive might not be usable after the recovery media is created. Please be aware that all data on the selected USB flash drive is lost after the recovery media is created. Select whether to create the recovery media on a USB flash drive or CDs and follow the on-screen instructions. Factory reset using media you created If you created your own recovery media, you can use it to perform a Factory Reset on your computer.
Failure to backup your files results in loss of files and information. After backing up your files, use the following instructions to use the media you created to recover your computer. For detailed instructions, see Disabling Secure Boot in Windows 10 for this document. When prompted to run Recovery Manager from the hard drive or from media , select Run program from media , and then click Next. Select Factory Reset to erase all the data and information from the hard drive and restore it to the original factory condition.
Then click Next. Proceeding without backing up your files results in lost files and information. If you still have not backed up your files, select Backup your files first recommended and follow the on-screen instructions.
The recovery preparation is complete. Click Continue to proceed. System recovery using media you created To recover your system with the media you created, use the following instructions. For detailed instructions, see the Disabling Secure Boot in Windows 10 in this document. Select System Recovery to erase all the files from the hard drive and restore it to the original factory condition. Select Recover without backing up your files and then click Next. If you are using recovery discs, follow the on-screen instructions by inserting the next disc as prompted.
Do not click Cancel. Click Continue when the recovery preparation is complete. Do not turn off your computer during this process. The computer might go through several Software Installation screens. Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery. If you are able to boot from the Recovery media or not, it is very important to reverse the changes made in the BIOS , this means you need to load the BIOS default settings.
Otherwise this may cause instability in the system when making updates recommended by HP. Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens. Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Then press F Choose menu screens by pressing the left or right arrow keys.
Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes. Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter.
Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter. Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter.
Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes.
Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager. Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter. Press F10 when the Secure Boot Configuration window is displayed.
Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit. Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes.
Type the code shown on the screen , and then press Enter to confirm the changes. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:. If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery. Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created.
Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue. Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next. Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next.
If you want to identify the categories of files to back up, select Auto Selection. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. While we prepare for the move, we are unable to accept new postings.
Or if you need technical support for your calculator visit: HP Calculators. All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. The problem is that we need the image with all HP application Solved! Tags 1. Step 4: Insert the first blank DVD, then the Recovery Disc Creation window will open and display the status of the following processes: Collecting files , Writing files , Verifying disc.
Step 5: After the first disc is successfully created, insert subsequent discs to finish the whole process. If the above methods don't work, contact HP Customer Support. Even if they don't have your computer model's recovery disk available in their store, they may offer you a couple of solutions depending on your specific situation.
The system recovery process will return all of the computer's software to the condition it was in at the time of purchase, with all user changes or additions are removed. And therefore, some data may easily get lost during the process, especially when you did not do the back up job well enough. In such a situation, you might want to seek a professional data recovery service to restore your files.
For this, AnyRecover — Recover Any Data is the best data recovery software available in the market to recover data after resetting the computer. Its extremely wonderful and all-encompassing features make it a really reliable helper:. Once you have installed AnyRecover on your computer, follow these steps to recover lost data after restoring your HP computer to factory default:.
Step 1. Select any one of the data recovery locations in this case you should choose from "I can't find my partitions". Wait for a couple of minutes while AnyRecover scans for your lost partition. Step 2. Now select one of the partitions displayed on interface. If your lost partition does not show up, select "Try Overall Scan your partitions" at the bottom of the interface. Step 3. Then the program will do an all-round scan for the partition you choose.
Patiently wait for some time. Step 4. When the scan is complete, you can preview all of your recovered files. Select the files you want to recover and press the "Recover" button. Users can perform a system recovery using Recovery Manager. If Windows opens correctly, take the steps below:.
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